clear the app data. uninstall the app. make sure the Firestick is updated to newest Firmware. do a Restart of the Fire Stick, not just unplug it, hold the Select and Play/Pause buttons at same time till it restarts. This does the optimization of the stick. After it comes back up re-install the Disney app. May 15, 2020 · Released on the day of Disney Plus launch, the show was the platform’s top selling point. Following the bounty hunter simply called Mando, it explores the Star Wars universe right after the fall ... But I can’t play it in the TV using an Apple Lightning to HDMI adapter. Disney support confirms that it won’t work because of digital rights permissions. I don’t live in an area with broadband so the only option I have is to download elsewhere to play at home. Disney+ is worthless for me, iPhone 8. Posted on Aug 20, 2020 6:20 PM.Apr 14, 2023 · Check the AdBlockers or the VPNs. Most free VPNs get detected by Disney Plus and in such cases, Disney Plus won’t load. A premium VPN works well on Disney Plus. For those shows that use AdBlockers, this might also cause issues during launch. To fix the issue, check for active ad blockers and disable them. Server outage. With the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and on again. This should only take about 5 seconds. With the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.This can be done by opening the Disney+ app, tapping the Download icon at the bottom, tap the Edit button in the top right-hand corner, tap Select All and then hit the trash can icon at the bottom. Quit all apps on your iPhone or iPad, turn the device off and then back on, and then just try to open Disney+ and AirPlay.clear the app data. uninstall the app. make sure the Firestick is updated to newest Firmware. do a Restart of the Fire Stick, not just unplug it, hold the Select and Play/Pause buttons at same time till it restarts. This does the optimization of the stick. After it comes back up re-install the Disney app. Disney+ Account Sign In. Please enter your email and password log in credentials to start streaming movies and TV series from Disney+ streaming. If you already have Hulu and/or ESPN Plus accounts you'll need to make sure you use the same email address for all of these accounts in order to get the Disney Bundle saving. Log in to your Disney Plus account. Go to your profile (click on your profile icon) Select "Account". Select "Switch to Disney Bundle". Enter your payment information.It is fine because I was ready to cancel. but it's been emailing me for a few months now about updating payment. I went online to cancel my subscription so it doesn't charge me once I put money into that account, but it won't let me do anything on the website without paying. Any link I find for account settings just redirect me to the update ...Nov 23, 2022 · 5. Power-Cycle Your Console If you’re using an Xbox One or Playstation 4 to stream Disney Plus, you will have to power-cycle your console. This means you will need to drain the power capacitors of the console to remove any corrupted temporary data Disney Plus might have created. If the Disney Plus app is not responding or keeps crashing on your Samsung TV, try soft resetting it. Unplug your Samsung TV from the wall outlet. Locate the TV’s power button, press and hold it for at least 10 seconds. Wait for at least a minute before plugging the TV back in. Once the TV turns back on, try using the Disney Plus app again.May 2, 2023 · There's no reason this device should not be playing Disney Plus or I should have to shell out another 120 or $140 or whatever it was to get another ultra high-def 4K Roku. You don't have to spend that much money. Even the highest priced Roku player (Ultra) is $100. The Roku Express 4K+ is an excellent player at $40. Aug 29, 2023 · Press and hold the power button on your remote until the TV turns off and on again. This should only take about 5 seconds. Unplug your TV from the power socket for 30 seconds, and then plug it ... I was paying via Google Play. I needed to update my CC info in Google Play. THEN, I needed to click on My Subscriptions in Google Play, select Disney Plus, and click Fix. Then I could access Disney Plus from all of my devices. I’m having the same issue but I originally subscribed using my PS4.I soon notice it was put on hold and when I attempted to update payment by clicking on the update subscription with no luck. Google searching provided no success. What ended up fixing the issues was calling DisneyPlus customer service @ 18889057888, the hold on the account was promptly removed and I was update payment hence log back in.To update the payment method for a Disney+-billed subscription: Go to DisneyPlus.com on a mobile or web browser and log in. Select your Profile. Select Account. Under the Subscription section, select your Disney+ subscription. On the Payment Method line, select CHANGE. Select your payment method. Next, you’ll either enter your new credit ...Select the Disney app from the Apps & Games section search results. Select the Disney Plus app from the search result. Click on “ Get ” to download the app. Tap the Get button to download Disney Plus app on your FireStick. Click “Open” to launch and run Disney Plus on FireStick.I was paying via Google Play. I needed to update my CC info in Google Play. THEN, I needed to click on My Subscriptions in Google Play, select Disney Plus, and click Fix. Then I could access Disney Plus from all of my devices. I’m having the same issue but I originally subscribed using my PS4. Disney is the worst. They cap all of their movies on all browsers to 720p BY DESIGN a Vudu rep even stated that it was a studio decision to only allow 720p on their site even if a customer has paid for 4K version. And with some browsers Disney’s own website “Movies Anywhere” limits all movies including other studio flicks to 480p!EDIT (19.01.22): This post is now obsolete as the Disney+ App is now offered in the Windows store now which has better quality. Thanks for the heads up @10thRogueLeader. I tried searching for a long time on their Help website and contacted support several times, wanting to know if it is somehow possible to stream 1080p or higher instead of 720p on a Windows device.Turn On Samsung TV. Press Smart Hub button on Samsung Remote. To open Settings in Smart Hub, press the blue letter D. Choose the Reset option and enter ‘0000’ which is the default password to reset the Samsung Smart TV. Wait for some time, and let the system reset.The problem is at Disney Plus. If you try all these troubleshooting tips and the video still won't work, it's likely the problem is with Disney Plus.EDIT (19.01.22): This post is now obsolete as the Disney+ App is now offered in the Windows store now which has better quality. Thanks for the heads up @10thRogueLeader. I tried searching for a long time on their Help website and contacted support several times, wanting to know if it is somehow possible to stream 1080p or higher instead of 720p on a Windows device.Apr 20, 2020 · In the U.S., Disney Plus costs three and a half times as much, and hosts a fraction of the content. But the economics of streaming are wildly different in South Asia. Hotstar is technically ... However when watching a video service like Disney+ it basically does the same thing as hitting the full screen button. The biggest difference is you need to push F11 again to exit this mode instead of the escape key or clicking the full screen button again. 3. 1. Mar 8, 2022 · Next, confirm for Force Stopping the Disney Plus and next open Storage. Then click on the Clear Cache button after that click on the Clear Data button Clear Cache of the Disney+ App; Now confirm for clearing the Disney Plus data and launch it. After clearing the corrupted data and cache, check if the Disney Plus won’t load problem is resolved. Aug 28, 2023 · You can use an HDMI cable to connect and stream Disney+ to your TV using a phone, tablet, or computer. To enjoy the highest quality Disney+ experience all components, including HDMI cables, must be compatible with high-bandwidth digital content protection.*. External displays must be HDCP 2.2 compliant to view 4K Ultra HD and HDR content. Older ... Disney+ is a subscription streaming service from The Walt Disney Company featuring movies and shows from Disney brands like Pixar, Marvel, Star Wars and National Geographic, as well as exclusive titles like The Mandalorian, High School Musical: The Musical: The Series, The World According to Jeff Goldblum and Encore! and films like Lady and the Tramp and Noelle.Apr 11, 2023 · Hold on for 3 seconds and Press the Home button 5 times on your remote; Up (1) Rewind (2) Fast forward (2). Once done, your Roku will reboot. Give it some time (10 sec) before you use Your Roku device again. The process clears the cache which may be corrupt, this could get your Disney Plus working again. 2. OJO Images / Getty General Disney Plus Troubleshooting Tips Most issues with Disney Plus can be broken down into just a few basic categories: internet connectivity, problems with the streaming device, problems with the app or web player, and problems with Disney's own servers.Sep 20, 2021 · Published September 20, 2021. It was a slow and steady climb for The Walt Disney Company's ( DIS) streaming platform at this year's Emmys. Disney Plus had 14 wins at the TV awards staple. That ... Sep 30, 2022 · Navigate to www.disneyplus.com. Log into your Disney+ account. Select the browser menu '…' in the upper right corner in Edge. (Image credit: Source: Windows Central) Navigate to Apps and select ... Mar 30, 2023 · Restart your TV, streaming device, computer, or phone. Close and re-open the Disney+ app. Restart your router. Check for internet problems or improve your slow or unstable Wi-Fi connection. Update the Disney+ app. Uninstall and reinstall the Disney+ app. Check for updates to your TV or streaming device. However when watching a video service like Disney+ it basically does the same thing as hitting the full screen button. The biggest difference is you need to push F11 again to exit this mode instead of the escape key or clicking the full screen button again. 3. 1. Created several different emails and still no solution. -->Open an incognito browser tab and log into your account and then go activate the other services. I ran into the activation loop from Disney trying to add Hulu (previously had no account) and this worked immediately and took me to the registration page.First of all, shut down your TV and restart it. You can even try a hard reset by holding the power button on your remote for five seconds. Try loading the app again. If that didn't work, uninstall the Disney Plus app and shut down your TV. Unplug the device, wait a minute, and plug it back in again.Apr 9, 2023 · First, open the web browser and visit the Disney Plus website. When the website opens and fails to load properly, click on the padlock icon on the URL bar. Next, click on the Cookies. Now on the Cookies in use prompt, select all saved cookies individually and click the Remove button. Highlight the channel, press the star button ( *) > Check for updates. Update your Roku. Try updating the main Roku software from the settings menu to see if that fixes the Disney Plus not working on Roku issue. Select Home > Settings > System > System update > Check now. Reboot your router. It may be that your internet connection is on the fritz.However when watching a video service like Disney+ it basically does the same thing as hitting the full screen button. The biggest difference is you need to push F11 again to exit this mode instead of the escape key or clicking the full screen button again. 3. 1.Sep 23, 2022 · General Disney+ Troubleshooting Tips. Check your internet download speed from the device you’re using (if it’s slower than 5 Mbps, that could be your issue). Disconnect your mobile or Wi-Fi internet connection from the device you’re using, wait for 30 to 60 seconds, and then reconnect. Sometimes all you need is to refresh your connection. Adds a button to chrome toolbar to toggle fullscreen scaling of Disney plus video on Ultrawide Monitors which at the moment, is not supported. This is useful for 21:9 titles (most movies on disney plus), where letterboxing occurs, resulting in the titles no longer having the black bars on the side and top, allowing you to utilise the full size ...clear the app data. uninstall the app. make sure the Firestick is updated to newest Firmware. do a Restart of the Fire Stick, not just unplug it, hold the Select and Play/Pause buttons at same time till it restarts. This does the optimization of the stick. After it comes back up re-install the Disney app. Nov 15, 2019 · Nov 15, 2019. #4. Yes, Disney + will be the same login as your other Disney logins. I made an account with my normal info and then thought I would change it in order to be able to share the login credentials with family, without sharing my normal login info. It changed my email & password for my Disney account. Apr 14, 2023 · Check the AdBlockers or the VPNs. Most free VPNs get detected by Disney Plus and in such cases, Disney Plus won’t load. A premium VPN works well on Disney Plus. For those shows that use AdBlockers, this might also cause issues during launch. To fix the issue, check for active ad blockers and disable them. Server outage. Disney plus has epically failed me during my road trip. I’m using an iPad that is only 2 years old. I loaded Disney plus up with a ton of downloads before my road trip with my kid. I was going to rely on this for their primary form of entertainment. Starts off that the app will not authenticate and allow playback when viewing offline. Released on the day of Disney Plus launch, the show was the platform’s top selling point. Following the bounty hunter simply called Mando, it explores the Star Wars universe right after the fall ...Created several different emails and still no solution. -->Open an incognito browser tab and log into your account and then go activate the other services. I ran into the activation loop from Disney trying to add Hulu (previously had no account) and this worked immediately and took me to the registration page. Aug 28, 2023 · You can use an HDMI cable to connect and stream Disney+ to your TV using a phone, tablet, or computer. To enjoy the highest quality Disney+ experience all components, including HDMI cables, must be compatible with high-bandwidth digital content protection.*. External displays must be HDCP 2.2 compliant to view 4K Ultra HD and HDR content. Older ... OJO Images / Getty General Disney Plus Troubleshooting Tips Most issues with Disney Plus can be broken down into just a few basic categories: internet connectivity, problems with the streaming device, problems with the app or web player, and problems with Disney's own servers.Jun 16, 2020 · Update the Disney Plus app. When new versions of apps are released, the old ones often become incompatible. That could be your problem here. If you're using a smartphone, tablet, gaming console, streaming device, or smart TV, go to your device's app store and see if there's a Disney Plus app update to install. General Disney+ Troubleshooting Tips. Check your internet download speed from the device you’re using (if it’s slower than 5 Mbps, that could be your issue). Disconnect your mobile or Wi-Fi internet connection from the device you’re using, wait for 30 to 60 seconds, and then reconnect. Sometimes all you need is to refresh your connection.clear the app data. uninstall the app. make sure the Firestick is updated to newest Firmware. do a Restart of the Fire Stick, not just unplug it, hold the Select and Play/Pause buttons at same time till it restarts. This does the optimization of the stick. After it comes back up re-install the Disney app.Aug 28, 2023 · If you suspect your Disney+ account is being used without your permission, be sure to reset your password* and log out of all devices to keep your account secure: Launch the Disney+ app or visit DisneyPlus.com and select Log in. Select your profile, then go to Account. Reset your password. You’ll need to verify your identity with a unique ... Highlight the channel, press the star button ( *) > Check for updates. Update your Roku. Try updating the main Roku software from the settings menu to see if that fixes the Disney Plus not working on Roku issue. Select Home > Settings > System > System update > Check now. Reboot your router. It may be that your internet connection is on the fritz.Power Cycling streaming device. Step 1: Turn off your the streaming device with the Disney plus app. Step 2: Unplug your Modem and Router from the power source. Step 3: Wait for a minute then plug ...First, open the web browser and visit the Disney Plus website. When the website opens and fails to load properly, click on the padlock icon on the URL bar. Next, click on the Cookies. Now on the Cookies in use prompt, select all saved cookies individually and click the Remove button.Aug 11, 2023 · Disney Plus not working could be due to a faulty internet connection. Try testing other apps that require an internet connection and see if they work. You can also launch Google and search for ... You must restart your Samsung TV if Disney Plus isn’t working. Wait for a minute before unplugging your TV from the wall. In the meantime, for 30 seconds, press and hold the TV’s power button. After one minute, connect the TV’s cable again. Use the Disney Plus app after your TV has come back on.Sep 7, 2023 · Use another device or web browser. Update the Disney Plus app on your device. Clear cache for your Disney Plus. Reinstall the Disney Plus app. Keep your streaming device up-to-date. After trying the above steps, your Disney Plus issue should be solved. If the issue persists, you will need to use other solutions. There's no reason this device should not be playing Disney Plus or I should have to shell out another 120 or $140 or whatever it was to get another ultra high-def 4K Roku. You don't have to spend that much money. Even the highest priced Roku player (Ultra) is $100. The Roku Express 4K+ is an excellent player at $40.Jun 21, 2023 · Disney Plus is not playing videos. Check your internet connection. Make sure you have a high bandwidth and secure internet connection. Clear the cache and data for the Disney Plus app. Restart your device. Close and reopen the Disney Plus app. Update the Disney Plus app. Uninstall and reinstall the Disney Plus app. Apr 20, 2023 · Disconnect the internet from your iOS or Android device and wait at least 30 seconds to connect it again. Restart your Wi-Fi router. Sign out of the Disney Plus account and sign in again. Check your account settings. Update the Disney Plus app. Try uninstalling the app, and reinstall it after clearing out the cache. Restart the Disney Plus App. Besides, you can resolve a lot of glitches with the Disney Plus app by restarting the app. When Disney Plus is stuck on loading screen, you can try closing Disney Plus app and then restart the app in 5-10 seconds. 5. Re-Login Your Disney Plus Account.If you mainly watch Disney Plus through the mobile app ( Android and iOS) or prefer using it for making changes to your account, here’s how to change plans: Open the Disney Plus app and tap your ...Aug 28, 2023 · If you suspect your Disney+ account is being used without your permission, be sure to reset your password* and log out of all devices to keep your account secure: Launch the Disney+ app or visit DisneyPlus.com and select Log in. Select your profile, then go to Account. Reset your password. You’ll need to verify your identity with a unique ... Open Disney Plus. Click on your profile icon in the top right corner of the screen. Go to App Settings. Tap either Wi-Fi Data Usage or Cellular Data Usage, the latter of which will only appear on ...Select the Disney Plus app from the search results. Click on the “Get” button to download the app to your Fire TV device. Once the installation is finished, open the app from your Home Screen. Log in to Disney Plus using your credentials and start streaming. Roku. Roku also supports Disney Plus along with a beta version of the Xfinity ... Dec 22, 2022 · Click the drop-down arrow next to ‘Advanced’ and click on ‘System’. You can now toggle the ‘Use Hardware Acceleration When Available’ option to disable it. Step. 2. Configure Discord For Disney Plus. Now that you have successfully disabled hardware acceleration, you should be able to stream Disney+ without any issues arising. Initially I recommend that you try to clear the cache of the store; Click on the Windows search bar and type: wsreset press Enter; After the end of the process, try to install the app again; Hope this helps, see you soon!First, open the web browser and visit the Disney Plus website. When the website opens and fails to load properly, click on the padlock icon on the URL bar. Next, click on the Cookies. Now on the Cookies in use prompt, select all saved cookies individually and click the Remove button.Jun 16, 2020 · Update the Disney Plus app. When new versions of apps are released, the old ones often become incompatible. That could be your problem here. If you're using a smartphone, tablet, gaming console, streaming device, or smart TV, go to your device's app store and see if there's a Disney Plus app update to install. As you may have heard, Disney Plus with ads debuted on Thursday (Dec. 8). Roku device owners, though can't access the $7.99 per month plan that's meant to help avoid the new $10.99 per month price ...Disney+ is a subscription streaming service from The Walt Disney Company featuring movies and shows from Disney brands like Pixar, Marvel, Star Wars and National Geographic, as well as exclusive titles like The Mandalorian, High School Musical: The Musical: The Series, The World According to Jeff Goldblum and Encore! and films like Lady and the Tramp and Noelle.Get help with Disney+ account and payment questions, fix login issues, verify supported devices, learn about features, and access troubleshooting steps. Aug 28, 2023 · If you suspect your Disney+ account is being used without your permission, be sure to reset your password* and log out of all devices to keep your account secure: Launch the Disney+ app or visit DisneyPlus.com and select Log in. Select your profile, then go to Account. Reset your password. You’ll need to verify your identity with a unique ... Turn On Samsung TV. Press Smart Hub button on Samsung Remote. To open Settings in Smart Hub, press the blue letter D. Choose the Reset option and enter ‘0000’ which is the default password to reset the Samsung Smart TV. Wait for some time, and let the system reset.First, open the Disney Plus website using your preferred browser. After that, hover the mouse cursor to your Avatar to access the drop-down menu. Finally, click on Log Out . Wait for 2 to 3 minutes before logging back into your Disney Plus account and check if the problem is solved. 5.Aug 29, 2023 · Power Cycling streaming device. Step 1: Turn off your the streaming device with the Disney plus app. Step 2: Unplug your Modem and Router from the power source. Step 3: Wait for a minute then plug ... If you mainly watch Disney Plus through the mobile app ( Android and iOS) or prefer using it for making changes to your account, here’s how to change plans: Open the Disney Plus app and tap your ...Nov 27, 2019 · Adds a button to chrome toolbar to toggle fullscreen scaling of Disney plus video on Ultrawide Monitors which at the moment, is not supported. This is useful for 21:9 titles (most movies on disney plus), where letterboxing occurs, resulting in the titles no longer having the black bars on the side and top, allowing you to utilise the full size ...
Dec 14, 2022 · Like it or not, there are still plenty of Disney Plus features that are in the works. This happens with pretty much any new streaming app but at least Disney Play reassures users that The Simpsons won’t remain in 16:9 widescreen forever. There’s a reasonable explanation for Disney’s Plus full-screen streaming problems. . Mv 38l
May 2, 2023 · There's no reason this device should not be playing Disney Plus or I should have to shell out another 120 or $140 or whatever it was to get another ultra high-def 4K Roku. You don't have to spend that much money. Even the highest priced Roku player (Ultra) is $100. The Roku Express 4K+ is an excellent player at $40. It is fine because I was ready to cancel. but it's been emailing me for a few months now about updating payment. I went online to cancel my subscription so it doesn't charge me once I put money into that account, but it won't let me do anything on the website without paying. Any link I find for account settings just redirect me to the update ...Highlight the channel, press the star button ( *) > Check for updates. Update your Roku. Try updating the main Roku software from the settings menu to see if that fixes the Disney Plus not working on Roku issue. Select Home > Settings > System > System update > Check now. Reboot your router. It may be that your internet connection is on the fritz.For TV shows, tap the icon to the right of "Season" to download an entire season. If you only want to download a single episode, tap the icon that's to the right of the episode title. Once the ...Released on the day of Disney Plus launch, the show was the platform’s top selling point. Following the bounty hunter simply called Mando, it explores the Star Wars universe right after the fall ...First, open the Disney Plus website using your preferred browser. After that, hover the mouse cursor to your Avatar to access the drop-down menu. Finally, click on Log Out . Wait for 2 to 3 minutes before logging back into your Disney Plus account and check if the problem is solved. 5.Feb 15, 2023 · Open Microsoft Edge and go to ‘Settings’ by clicking on the horizontal three dots menu in the upper right corner. On the settings page, click on ‘System’ and turn off the ‘Use hardware acceleration when available’ toggle inside system settings. After that, restart your Edge browser to watch Disney Plus on Discord without getting a ... Troubleshooting Download issues. If you’re having trouble downloading or playing downloaded content on your supported mobile device, try the following: Check available storage space on device. Force close and relaunch the Disney+ app. Power down and restart your device. Update to the latest version of the Disney+ app.The most effective fix to unblock Disney Plus is to get a working VPN, with a track record of smoothly accessing the service. Our tests show that Surfshark is the best VPN for streaming Disney Plus. It’s consistent, comes with a user-friendly Smart DNS, helpful customer support, and a cost-effective price tag. 2.This help content & information General Help Center experience. Search. Clear searchGeneral Disney+ Troubleshooting Tips. Check your internet download speed from the device you’re using (if it’s slower than 5 Mbps, that could be your issue). Disconnect your mobile or Wi-Fi internet connection from the device you’re using, wait for 30 to 60 seconds, and then reconnect. Sometimes all you need is to refresh your connection.The most effective fix to unblock Disney Plus is to get a working VPN, with a track record of smoothly accessing the service. Our tests show that Surfshark is the best VPN for streaming Disney Plus. It’s consistent, comes with a user-friendly Smart DNS, helpful customer support, and a cost-effective price tag. 2.Aug 28, 2023 · Launch the Disney+ app or visit DisneyPlus.com and select Log in. Enter the email address used to subscribe to Disney+ and select Continue. Select Forgot Password and a 6-digit passcode will be sent to the email address associated with your Disney+ account. Check your email for the 6-digit passcode and return to the site or app. Disney plus has epically failed me during my road trip. I’m using an iPad that is only 2 years old. I loaded Disney plus up with a ton of downloads before my road trip with my kid. I was going to rely on this for their primary form of entertainment. Starts off that the app will not authenticate and allow playback when viewing offline.Mar 29, 2023 · Restart the Disney Plus App. Besides, you can resolve a lot of glitches with the Disney Plus app by restarting the app. When Disney Plus is stuck on loading screen, you can try closing Disney Plus app and then restart the app in 5-10 seconds. 5. Re-Login Your Disney Plus Account. Highlight the channel, press the star button ( *) > Check for updates. Update your Roku. Try updating the main Roku software from the settings menu to see if that fixes the Disney Plus not working on Roku issue. Select Home > Settings > System > System update > Check now. Reboot your router. It may be that your internet connection is on the fritz.Jun 2, 2023 · Go to the homepage of Disney Plus and click on the “D+” icon located on the top corner. Now tap on Cog Icon. You will be on the Setting page now. Click the LogOut button to redirect you to the login page. Submit your existing account details or create a new one. Once logged in to your account, you will be redirected to the payment page ... Aug 29, 2023 · Press and hold the power button on your remote until the TV turns off and on again. This should only take about 5 seconds. Unplug your TV from the power socket for 30 seconds, and then plug it ... I tried to sign into Disney plus on my fire stick on my TV and it won’t let me - asking to confirm my subscription. Restore purchase doesn’t work. Im signed in on two phones and those work just fine. I logged out of Disney Plus account on one of the phones and now unable to sign back in - having the same issue as on my fire stick.Aug 22, 2023 · Last updated: August 22, 2023. If Disney Plus not working in USA on your gadget, ensure that the app has the most recent update. Remove all browsing history, data and clear all the web browser cache. You may also simply sign out of Disney+ across all devices and log back in, or close the app and reopen it. .